PROCESSING AND PROTECTION OF PERSONAL DATA

The user accepts and agrees that he is obliged to create a user profile, ie a customer card in which he will be asked to enter all the necessary information in order to use the services and to buy products using this online store.

The user is solely responsible for keeping the password in his profile and acknowledges that the process is automated and that the seller COMPANY, can not intervene in the login process of the online store nor can know the user password he has chosen.

The user is obliged to state the true address of sending products and e-mail and acknowledges that a false declaration makes it impossible to execute any order, subject to the seller's claim for compensation from the user for any positive and negative damage suffered by it. his behavior.

The seller COMPANY will have in its possession the personal data that the user enters in the customer card and becomes responsible for processing within the meaning of the general regulation for data protection - GGPD. Any use or processing of data concerning users and their electronic trace in the store is done in accordance with the provisions of the GCP.

 The user may at any time exercise the rights described in the GCC and in particular those provided for in Articles 12 to 23. In particular:

a) The right to information and access to its data processed by the company.

b) The right to correct or delete his personal data

c) The right to restrict data processing

d) The right to object to the processing of personal data.

It is noted that the exercise of some of the above rights may prevent the completion of the execution of orders by the company.

The user has the sole and absolute control of this information which he can modify or delete after communication if required without the consent or consent of the seller.

If the user wishes to delete all his data as well as the electronic trace of his account he can contact by mail to the email address info@koutatzis.com and exercise his right. The Company will delete all data within 7 days and will cancel the user account.

For the exercise of all his rights deriving from the GCP the user can contact the COMPANY on working days and hours at the telephone number 23510 46684 or send an email to the email address info@koutatzis.com. If he considers that his data has been used illegally, he can appeal to the Personal Data Protection Authority (www.dpa.gr).

Regarding the communication of the seller COMPANY with the buyers regarding their information about the products and services that the seller has through the online store, the seller has the right to send to the e-mail address of the users information-advertising leaflets if they agreed electronically (opt-in). Users also have the option to oppose at any time (opt-out / unsubscribe), in case they did not initially disagree. The above rights and their exercise are limited, to the extent that they conflict with the current legislation and other applicable provisions (eg tax and financial transparency, proof of consent, etc.).

The user agrees and accepts the possible collection of statistics with personal information regarding which products he buys or visits most often as well as how many times he visits the online store etc.

The user accepts that the online store for the full functionality of the customer profile and the general operation of the website stores cookies text files, and accepts the installation of these files in the storage of the device he uses to navigate the online store.

The user must know how to block the storage of these files in the storage of the device he uses to navigate the online store.

The COMPANY, in compliance with the FGM, will update this policy, aiming at the best adaptation to the regulatory framework.

The user has the right to submit questions and complaints regarding the processing of his personal data by the seller COMPANY to the Personal Data Protection Authority (1-3 Kifissias PC 11523 Athens, tel. 2106475600 and e-mail contact@dpa.gr ).

The COMPANY, in order to deliver the user's order cooperates with external transport service providers and for this reason, obligatorily transmits to them the

SECURITY

The SSL (Secure Sockets Layer) protocol is today the global standard on the Internet for certifying websites to online users and for encrypting information between online users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks if the data has been changed in transit. In addition, personal security is the password you give when you become a member of the website www.koutatzis.com. In order to present any of your personal information, you must first provide your username and password. For this reason, you must keep this information well so that it does not risk falling into the hands of third parties. We also advise you to create passwords using symbols along with alphanumeric characters. Finally, let us remind you that the credit card details are not stored in the company's storage media during the transaction. All transactions you carry out through www.koutatzis.com are governed by International and European law, which regulates issues related to electronic commerce as well as by the Consumer Protection Law (Law 2251/1994), which regulates issues related to with distance sales.