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Terms of use

    The use of the electronic pages and services provided to the visitor/user by the website owned by "KOUTATZIS AND CO E E" hereinafter "the company", presupposes your unreserved agreement with the following terms of use, which apply for the entire content of that particular website. Therefore, the visitor/user must read these terms carefully before using the website's services and if he does not agree, he must not use the services and its content. The visitor/user is requested to check the content of the terms of use for possible changes. The continued use of the website even after any changes means the visitor/user's unreserved acceptance of these terms.

    The purpose of our company is to provide the best possible service to our customers. The specific electronic store (e-shop) enables both our customers and all Internet users to be informed directly about the products offered by our company, as well as to make their purchases online.

    Copyright and trademark.
     All website design, text, graphics, selection and settings are the intellectual property of our company and are protected according to the relevant provisions of Greek law, European law and international conventions. All rights reserved, any text or image or mark, are registered and used in this online store, with the permission of their respective owners.

     The products available for sale, their characteristics, prices and available stock, can be found at and are accessible to everyone. Users can search for more information about each product by clicking on the product icon. Our company guarantees timely information to customers regarding the availability or non-availability of the products, but bears no responsibility for their availability. Our company makes every possible effort every day in order to provide all the required information for each product (technical characteristics, prices, etc.). However, in order to limit any errors, we would recommend that you contact us before completing any purchase in cases where the prices or any other characteristic of the product is beyond the usual and reasonable. In the prices listed in the relevant catalogs next to each product, there is the price that includes the applicable VAT. In some regions of Greece for which reduced VAT rates apply and if your purchase is made with an invoice, the prices of the products are lower than those listed under the reduced VAT. Our company reserves the right to adjust the prices of its electronic store, without having to inform the consumer public.

    Orders placed through the online store constitute the conclusion of a distance sales contract, which are governed by the legislative framework of Law 2251/1994 (as it applies today) and the amendments referred to in PD 131/2003 (Government Gazette A ' 116/16.05.2003) and Decision 31619 Official Gazette 969/22.3.2017 as well as the adaptation of Greek legislation to Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011, regarding consumer rights, amending Directive 93/13/EEC of the Council and Directive 1999/44/EC of the European Parliament and of the Council and repealing Directive 85/577/EEC of the Council and Directive 97/7/EC of the European Parliament and of the of the Council, which was published in the Official Journal of the European Union, with number L 304 of 22.11.2011 as it entered into force from 13/06/2014.

    The user has the right to enter into a valid order through the online store, as long as he is legally competent in compliance with the provisions of the Greek Civil Code (as long as he has completed the eighteenth year of age and is not in legal aid regarding the conclusion of a sales contract). Orders can also be placed by legal representatives of legal entities. Our company reserves the right to claim a refund from the supervisor or guardian of any orders placed by legally incompetent persons.